Thank you for visiting www.thereverenceproject.com, hereafter referred to as the “site”. Please read the following terms and conditions before placing an order. By interacting with the website or making a purchase you are unconditionally accepting these terms and conditions. These terms and conditions may be modified by The Reverence Project at any time at its sole discretion, without prior notice.

Orders & Availability
When your order is placed you will receive an order confirmation via email. Product availability for all items included in order is not guaranteed. Should the item(s) ordered be unavailable, The Reverence Project will contact you shortly by email. When your order is being shipped you will receive a shipping confirmation by email or text with both tracking number and a link for tracking your order.

Pricing
Prices are displayed for each item in our shop. Prices include Swedish VAT (25%) if you shop from the EU. Additional taxes, import duties or custom fees may be applied to orders from outside the EU when they reach the recipient country. The Reverence Project does not cover duty and applicable taxes in the recipient country nor predicts what your particular charge will be. Additional taxes or custom fees vary between every country. If you do incur any additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

Inaccuracies on the website
The Reverence Project can not guarantee that the content of the site is free of inaccuracies or typographical errors at all times. We also can not guarantee that all information is up-to-date. We strive to display correct information and images on the site, however errors may occur.

The Reverence Project may at any time amend the content of the site and reserve the right to cancel any order prior to dispatch should we find that the price is incorrect. In this case we will notify you by email and give you the option of placing a new order with the correct price or canceling your order. If we are not able to contact you, your order will be canceled automatically.

Insurance
The Reverence Project insures each package from transit until it is delivered to you. All orders require identification upon delivery, at which point responsibility for the shipment passes to the customer. If you have specified a recipient other than yourself for delivery purposes, you also accept that a signature by a third party is sufficient evidence of delivery and fulfillment by The Reverence Project.

Exchanges & Returns
Items must be returned within 14 days of receiving your order and the items must be returned to us in perfect condition. Make sure all products are exactly as you received them, with tag and seal still attached. We do not accept returns where labels have been removed. All exchanges are subject to availability and can only be made to another size or color as the originally bought item. If the returned item(s) does not meet our request The Reverence Project earns the right to decline the request and the item will be sent back to you.

Please note that financial responsibility for the return is yours until it reaches us.

You are responsible for the shipping of returned items back to us.

Refunds for returned items will be made to the original purchaser’s account through their original payment of choice within seven days of the return of the product. Note that additional duties and/or taxes will not be refunded. For countries within the EU, VAT will be included in the refund.

Damaged products
The Reverence Project ensures that all products are meticulously checked in quality control before being dispatched to our customers. We work hard to avoid the emergence of damages or defects in our products. Should you, despite this, find that an item is damaged or otherwise defective, please contact us at info@thereverenceproject.com for further consultation. Your defective item will be replaced with a new one subject to availability. If it is not available you will be refunded with the original cost of the item and the return cost, unless the defect can be repaired. If the damaged item followed an order containing other purchased item(s) the cost of the original delivery will not be repaid. You are asked to always examine your received products already at the time of delivery or as soon as possible report any deviations from your order confirmation to us. You will be refunded as soon as possible, at the latest within 30 days from the date you returned the item and it was received by The Reverence Project and we have established that the item is indeed damaged or otherwise defective. Always save your receipt. The refund will be made to the original purchaser’s account through their original payment of choice.

Non-collected items
If a delivered package is not collected, The Reverence Project reserves the right to charge you a fee covering the entire cost of the shipping as well as any additional penalty and processing fees. Non-collected packages are normally not covered by the right to return items.

Colors
The Reverence Project can not guarantee that the colors appearing on the site in detail reflect the clothes’ colors in reality. The colors can be reflected in different ways depending on for example your screen, graphic card or computer settings.

Shipping
All orders are processed within 1 to 3 business days of receiving the order, provided that we receive due payment, clearance and have stock availability. We operate Monday to Friday with the exception of Swedish holidays. An order confirmation will be sent by email when your order is placed. Once your package is shipped we will send you a second email with a final confirmation and instruction on how to track and collect your package. Shipping costs will be added to your order and displayed at checkout.

Made to order
All orders are made to order. They are processed within 1-3 business days of us receiving payment. Please allow 2 weeks for production before your order is shipped. Pre-ordered items are not applicable for rush or express shipping, please keep this in mind when placing your order.

Orders will start processing on the date advertised on the site, we reserve the right to change release dates with proper notification to customers. Orders can take up to 3 business days to process starting on the release date, or the first business day after the release date if the date advertised is a holiday, weekend, etc. Orders with multiple items including a pre-order variant will not be partially fulfilled, and will ship at the time the pre-order is ready to be fulfilled. Pre-ordered items will be sent using normal shipping rates.

Domestic orders
Domestic orders are shipped by PostNord and will be delivered to your nearest PostNord Service Point within 1-3 business days, with the exception of sale periods. A text notification will be sent to your cell phone when your package is ready to be collected. If you do not collect your package within 14 days, the package will be returned to The Reverence Project. If a delivered package is not collected, we reserve the right to charge you a fee covering the entire cost of the shipping as well as any additional penalty and processing fees. Non-collected packages are normally not covered by the right to return items.

International orders
All international orders outside of Sweden are shipped by DHL standard delivery.

These Terms and Conditions are governed by Swedish law and any dispute shall be settled in a Swedish public court.

The Reverence Project AB
5594643891